[Legal DisclaimerAbstract]

13. Privacy Policy

From AURUM EXPERIENCE we firmly believe that the responsible use of our clients’ personal data and information is critical for our business and our reputation. This privacy policy describes what information we collect when you visit our website, what use we give to that information and how you can control such use.

13.1 How do we collect your personal information?

When you visit our website and wish to receive information about a product or service, we will request specific information (see section What type of information do we collect?) Through our online forms. We only use your identifying information to respond to your requests and to inform you about the services of AURUM EXPERIENCE, but we always offer the option to unsubscribe from any type of communication you receive from us.

In addition to the information collected through forms on our website, our site also uses cookies (small files that are installed in your browser when you first visit our website). The main function of cookies is to recognize the user’s browsing habits in order to offer an improved online experience every time they return to our site. Cookies cannot harm your devices.

13.2 What type of information do we collect?

The type of information we receive through the online forms of our website or during a phone call or visit to our offices depends on the information you provide us. The data necessary to process information requests are usually the name of the contact person, the email address and a telephone number.

The information collected through the “cookies” is anonymous and for statistical purposes (for example: type of search engine used, preferred language, number of page views, time of each visit, etc.) or for sending personalized advertising in other online channels (retargeting). We analyze this data in order to apply improvements to our websites to offer a better user experience as well as to offer you services and products of your interest. If you want more information about the use of cookies consult our Cookies Policy

13.3 When do we use the information?

The personal data you provide us will be recorded in the file registered in the AEPD of which our company is in compliance with the provisions of Article 5 of the LOPD. Your data will be treated confidentially and will remain in our files for the duration of your relationship with us or until you request a change in the processing of your data, or as required by law.

We may contact you by phone or email to request the valuation of our services or to offer you information about new available services. We will ensure in any case to safeguard the confidentiality of your personal data and that they are treated in a responsible manner and respecting the laws on Data Protection in force in the European Union. If you need more information, you can send us an email to info@aurumexperience.com